> ## Documentation Index
> Fetch the complete documentation index at: https://docs.lite.sa/llms.txt
> Use this file to discover all available pages before exploring further.

# Channel Configuration

> Create and configure the sales channels that scope how Lite processes your payments.

A channel is an encapsulation of configuration sets that represents specific branding, payment methods and an online platform (website or mobile app) for ecommerce, or a physical store for in-person. Channels let you segregate transaction traffic by origin.

The `channel_id` referenced in hosted-checkout-page and payments api points back to a channel configured here.

Channels are managed in the dashboard under **Settings → Acceptance**. There is no public API for managing them.

## Channel types

| Type          | For                                                               | Configured with                                                           |
| ------------- | ----------------------------------------------------------------- | ------------------------------------------------------------------------- |
| **ECOM**      | Websites, mobile apps, payment links, or direct API integrations. | A channel name and an integration subtype.                                |
| **In-Person** | Payments taken on a physical terminal.                            | A channel name, merchant name, and bilingual receipt and address details. |

## How channel\_id resolves

Every ecommerce business has a default channel. If you pass a `channel_id` when creating a payment, that channel processes it; if you don't, the default channel does. A passed `channel_id` must be accessible by the API key used.

## Create an ECOM channel

1. Go to **Settings → Acceptance** and open the **ECOM Channels** tab.
2. Select **Add New Channel**.
3. Enter a **Channel Name**.
4. Configure payment methods and checkout styling.
5. Copy channel\_id and use it for processing purposes.

You can create multiple ECOM channels per business, for example separate channels for your web store and mobile app.

## Create an In-Person channel

Open the **In-Person Channels** tab and select **Add New Channel**. All fields are required:

* **Channel Name** and **Merchant Name**.
* **Arabic Receipt Footer 1 / 2** and **English Receipt Footer 1 / 2**.
* **Arabic Address 1 / 2** and **English Address 1 / 2**.

Receipt and address details are captured in both languages so terminal receipts print correctly for either.